Our Staff

Call Us with your questions, comments, or suggestions.

Toll Free:

Richmond Office – Headquarters and Processing Laboratory

Bill Proctor,
CEO, Executive Director
Christina Jenkins,
Associate Director – Public Relations Director
Dina Phelps,
Technical Director
Jennifer Payton,
Lab Manager
Chris Raynore,
Lab Coordinator
Brian Montgomery, Lab Coordinator
Amber Blue, Lab Coordinator
Jessica Horner, Recovery Technician
Brandi Edwards, Recovery Technician

Roanoke Office – Call Center

Susan Wilson,
Branch Manager
Tracey Davilla,
Donor Center Manager
Amber Barton,
Donor Center Coordinator
Giles Bartlett, Branch Coordinator
Frank Rosati, Recovery Technician
Zoe-Anne Barcellos, Recovery Technician & Donor Center Coordinator
Betsy Hill, Donor Center Coordinator
Kimberly Stump,
Donor Center Coordinator
Janet Akers,
Donor Center Coordinator
Sabrina Wood,
Donor Center Coordinator
Ashley Hogan,
Donor Center Coordinator


Fairfax Office
Melinda Pappas, Branch Coordinator
Melissa Richards, Recovery Technician
Angela Wall, Recovery Technician
Tom Gaile,
Branch Manager